Keyhold PMS
Keyhold is an operating system for property operations — connecting Operations, Smart Access, Finance and Governance in one platform to scale service networks across countries, regions and franchises.
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Platform Overview
Four layers, one workflow — designed for scalable, multi-market operations.
Operations
- Bookings & job lifecycle
- Tickets & service requests
- Calendar & scheduling
- Emergency workflow
Smart Access
- TTLock device management
- Time-bound codes & eKeys
- Access logs & audit trail
- Provider/franchise visibility
Finance
- Invoices & PDFs
- Dunning stages
- Stripe payments
- Accounting exports
Governance
- RBAC roles
- Country/region scope
- Legal acceptance
- White label controls
End-to-end workflow
One operational chain from booking to access to payment and export.
Automation
Job events trigger smart access, billing status, notifications and audit logs.
Controls
Refund window, no-delete safeguards for paid items, governance scopes for approvals.
Scalability
Country/region/franchise roles enable multi-market operations with consistent rules.
Governance structure
Built for franchise expansion with scoped roles and admin priority rules.
Superadmin → Country Admin → Region Admin → Franchise → Provider → Client
This hierarchy supports structured rollouts, approvals and multi-tenant management across regions.
RBAC
Role-based access control across all modules with scoped data visibility.
Regions
Currencies, timezones and region assignment as a foundation for global ops.
Legal Wall
Digital acceptance flow for legal documents and platform governance.
Module snapshot
Keyhold includes a broad platform scope across operations, access, finance and compliance.
Operations
Bookings, tickets, calendar, services, emergency workflow and property context.
Smart Access (TTLock)
Device & code management, time-based access, lock history and audit logs.
Finance
Invoices, dunning, Stripe, refund window and accounting exports (DE/ES/US/AE).
Onboarding
Invite-only registration, onboarding steps, legal acceptance and Connect setup.
Notifications
Events and notifications to keep clients, franchises and providers aligned.
White Label
Custom branding, partner governance and scalable franchise enablement.
Start a pilot region
Activate roles, connect Smart Access, run an end-to-end operation (job → access → invoice → payment → export), and validate unit economics in a real region.
For deeper technical annexes (screens, detailed flows, data room): available under NDA.